To return a product under warranty for refund, replacement or repair, please complete and submit the form below.

Requirements and guidelines:

  • Upon receipt of this completed request, an RMA authorization form will be issued to you within 24-48 hours. The RMA authorization form will contain your RMA# which must be included on your shipment. Please include the RMA authorization form with your shipment.
  • All returned items must be shipped back in original or comparable packaging. (Please do not package with newspaper).
  • Items being returned for credit (demos, etc.) must arrive in full working order for credit to be issued.
  • Some returns may be subject to a 25% restocking fee.

 

Additional terms and conditions apply. See the MoboTrex Inc. Terms & Conditions.

RMA Request Form

  • RMA Type * Required
  • BILLING ADDRESS

  • Address
  • Please use this phone format: (###) ###-####
  • Return Address (If Different From Billing)

  • If Different From Billing
  • Return Address * Required
  • Please use this phone format: (###) ###-####
  • QtyPart NumberProduct DescriptionSerial #Date CodeNature of Issue 

If you prefer, you may use this printable form to request an RMA.

Email completed form to rma@mobotrex.com or fax to (563) 323-8256.