To return a product under warranty for refund, replacement or repair, please complete and submit the form below.
Requirements and guidelines:
- Upon receipt of this completed request, an RMA authorization form will be issued to you within 24-48 hours. The RMA authorization form will contain your RMA# which must be included on your shipment. Please include the RMA authorization form with your shipment.
- All returned items must be shipped back in original or comparable packaging. (Please do not package with newspaper).
- Items being returned for credit (demos, etc.) must arrive in full working order for credit to be issued.
- Some returns may be subject to a 25% restocking fee.
Additional terms and conditions apply. See the MoboTrex Inc. Terms & Conditions.
RMA Request Form
If you prefer, you may use this printable form to request an RMA.
Email completed form to rma@mobotrex.com or fax to (563) 323-8256.