Service
Proper maintenance of your traffic control system isn’t just good practice. It’s required by the Federal Highway Administration. Untimely outages or malfunctions disrupt traffic flow and can lead to serious safety concerns.
Be proactive, have your equipment serviced regularly and avoid those malfunctions.
MoboTrex is proud to offer professional service to keep your equipment running properly. Our service team can help you:
- Improve the reliability of your traffic control equipment.
- Reduce the need for emergency repair.
- Provide documentation in the event of an incident.
Emergency repairs can be expensive. Preventive service will save you time and money.
Contact Service
24/7 Technical Support* is available at 563-328-4484 or emailing Services@MoboTrex.com.
After hour calls will be answered by the on-call technician within 15 minutes. Regular business hour calls will be answered live or returned promptly.
*Only available in IA, IL, MN, MO, ND, NE, and SD
All MoboTrex Technicians are IMSA certified.
Conflict Monitor Testing
- A complete test of spare units will be performed.
- The intersection will be placed into flash.
- Test unit will be removed at intersection.
- All circuits will be verified.
- Passing units will be returned to cabinets. Failed units will be replaced with customer’s spare, if available.
- Intersection will then be returned to normal operation.
- Complete documentation and tester output copy will be supplied to the customer.
Turn-On Assistance
- Ensure proper cabinet component programming and signal operation for new cabinets and existing cabinet modifications.
- Conflict Monitor verification testing.
- Program vehicle and pedestrian detection equipment.
- Test and program battery backup equipment.
- Program preemption in controller and test optical/hardwired preemption inputs.
- Perform field training as necessary or per request for contractors and/or jurisdictional representative onsite.
- Verify all components are operating the intersection safely.
Troubleshooting
- Identify, isolate, and resolve cabinet/component problems per customer request.
Phone Support/Remote Product Support
- Remote support via internet connection (may not be available for all products)
- General troubleshooting/product assistance
Training Classes
- ATC, NEMA TS1/TS2, and 170/2070 Cabinet Training
- Product training for MoboTrex’s Vendor Partners
- Cabinet Troubleshooting
- Yunex Controller Training
- Schedule service personnel for personalized training at our Davenport office or to travel to a location of your choosing
MoboTrex D/S/O & Pattern Conversion Tool
Convert D/S/O to Pattern, or Pattern to D/S/O
This tool is a quick-and-accurate way to translate between traditional D/S/O timing inputs and modern Action Plan Patterns which is ideal for anyone updating traffic signals or consolidating systems under Yunex controllers.
