Service & Support

Keeping your systems compliant.

IMSA Certified Technicians

Professional service to keep your traffic control equipment running safely and reliably.

Proper maintenance of your traffic control system isn't just good practice, it's required by the Federal Highway Administration. Untimely outages or malfunctions disrupt traffic flow and can lead to serious safety concerns.


MoboTrex offers professional service to keep your equipment running properly. Our service team can help you:

  • Improve the reliability of your traffic control equipment
  • Provide documentation in the event of an incident
  • Reduce the need for emergency repair

Contact our service department:

For more information or to contact our service department, call 563-323-0009, or request service here.

24/7 Technical Support* is available at 563-328-4484 or emailing Services@MoboTrex.com.

After hour calls will be answered by the on-call technician within 15 minutes. Regular business hour calls will be answered live or returned promptly.

*Only available in IA, IL, MN, MO, ND, NE, and SD

Services we offer:

Conflict Monitor Testing

  • Complete test of spare units performed
  • Intersection placed into flash
  • Test unit removed at intersection
  • All circuits verified
  • Passing units returned to cabinets; failed units replaced with customer's spare if available
  • Intersection returned to normal operation
  • Complete documentation and tester output copy supplied to customer

Turn-On Assistance

  • Ensure proper cabinet component programming and signal operation
  • Conflict Monitor verification testing
  • Program vehicle and pedestrian detection equipment
  • Test and program battery backup equipment
  • Program and test preemption inputs
  • Field training for contractors and jurisdictional representatives
  • Verify all components are operating safely

Troubleshooting

Identify, isolate, and resolve cabinet and component problems per customer request. Our certified technicians bring deep system knowledge to diagnose issues quickly and restore safe intersection operation.

Phone & Remote Support

  • Remote support via internet connection (may not be available for all products)
  • General troubleshooting and product assistance

Training Classes

  • ATC, NEMA TS1/TS2, and 170/2070 Cabinet Training
  • Product training for MoboTrex's Vendor Partners
  • Cabinet Troubleshooting
  • Yunex Controller Training
  • Personalized training at our Davenport, IA office or your location

D/S/O & Pattern Conversion Tool

Convert D/S/O to Pattern, or Pattern to D/S/O. A quick-and-accurate tool to translate between traditional D/S/O timing inputs and modern Action Plan Patterns. Ideal for anyone updating traffic signals or consolidating systems under Yunex controllers.